Better Bins Moving Bin Rentals — Terms of Service
By purchasing, utilizing, or accessing the services of Better Bins Moving Bin Rentals, you confirm that you have read and accepted the following Terms of Service.
Definitions and Interpretation
For the purposes of this Agreement:
- “Renter,” “You,” or “Your” — the individual or entity that purchases or uses our Services.
- “Better Bins,” “We,” “Us,” or “Our” — Better Bins Moving Bin Rentals, including employees, agents, and representatives.
- “Services” — all rental offerings, including bins, dollies, accessories, delivery, and retrieval.
- “Equipment” — all tangible property rented under this Agreement (e.g., bins and accessories).
- “Rental Period” — the duration of time for which the Equipment is rented, as stated on your invoice.
- “Website” — our official site betterbins.ca.
Care and Responsibility
You declare that you meet the legal age requirement in your province or state. You assume full responsibility for the care, custody, and control of all equipment while in your possession, and accept liability for loss, theft, or damage beyond normal wear and tear.
Scheduling and Availability
You are responsible for being available during scheduled drop-off and pick-up times. To reschedule, 12 hours’ notice is required. Failure to provide notice may result in delivery or cancellation fees.
Access and Equipment Handling
You grant Better Bins access to your property for delivery and pickup at agreed times. Equipment will only be released to official Better Bins staff or authorized partners.
Ownership and Use Restrictions
All rented equipment remains property of Better Bins. You may not sublease, lend, sell, or transfer the equipment to third parties.
Cleanliness Requirement
Equipment must be returned reasonably clean and free of stickers, adhesive, pet hair, liquids, or excessive dirt. Cleaning fees may be deducted from your deposit if equipment is returned unclean.
Service Area Policy
Services are limited to designated delivery zones listed on our website. If you are outside this area, contact us to discuss possible arrangements.
Indemnification and Liability Waiver
You agree to indemnify and hold Better Bins harmless from any claims, damages, or legal costs arising from use of the equipment. Better Bins is not liable for injury or damage caused during your rental period.
Return Responsibility and Extended Rental Fees
You are responsible for timely return of equipment. Late returns may result in additional daily fees deducted from your deposit. Failure to return within 30 days without communication will be considered a purchase at full replacement cost: $65 per bin, $150 per dolly.
Warranty and Condition of Equipment
All equipment is provided in good working condition. Report any issues immediately. Our sole obligation is repair or replacement; no other warranties are provided.
Cancellation Policy
- No charge if cancelled with at least 12 hours’ notice.
- Cancellations with less than 12 hours’ notice: $25 fee.
- After delivery: $50 restocking fee plus delivery charges.
Delivery and Pick-Up Fees
Standard delivery / pickup fee apply:
- $15 — Lindsay
- $25 — Outside Lindsay, Within City of Kawartha Lakes
- $40 — Peterborough
Failure to Facilitate Return
If you obstruct pickup, refuse return, or are absent at the scheduled time, additional daily rental and penalty fees may apply. After 14 days without recovery, equipment will be charged at full replacement value.
Privacy Commitment
We collect personal data only for service delivery, protect it with commercially reasonable safeguards, and do not share it except as required by law. By using our services, you accept our privacy practices.
Force Majeure
Neither party is liable for delays caused by events outside their control, such as natural disasters, war, strikes, or government actions. If such an event lasts over 14 days, either party may terminate this Agreement.
Agreement Modifications
Better Bins may update these terms at any time. Continued use of our services after changes constitutes acceptance. Customers should review terms periodically.
Last Updated: May 25, 2025